When Death Occurs
Since most deaths occur in health care institutions such as hospitals and nursing homes, the attending staff may provide you with some preliminary information. If the death occurs at home, please notify the physician or attending registered nurse (if the death was unexpected or if there are any peculiar circumstances, phone the Police immediately). If the deceased was under hospice care at home, they should have left some basic information for you to follow. No matter what circumstance, our brief checklist will help you along the way.
First Step: Initial Contact
First Step: Initial Contact
- Contact Doctor, Nurse, Hospice or The Police if necessary
- Contact us by phone at (325) 340–4402 we are available 24 hours / day.
- When you call, we will ask you these questions:
- What is the full name of your loved one who died?
- Where did your loved one die? And are they still at that location?
- Who is the next of kin and what is their contact information?
- What is your name and your contact information (if you are not the next of kin)?
- Does your loved one have pre-arrangements with us?
- This can all be handled online. Just follow our Simple Three-Step Arrangement Process. Should you have any questions as you are completing the steps, don’t hesitate to give us a call. We will be more than happy to assist you with anything that may seem unclear.
- Compose the obituary and submit it to us for publication on our website. For guidance on composing an obituary we have developed an obituary template to assist you.